Notation based on the Specified Commercial Transactions Law

Distributor: JI'NE Yuka Kobayashi

General Manager of Operations: Yuka Kobayashi

 

Address: 3-2-8 Matsubara, Setagaya-ku, Tokyo 156-0043

TEL: 03-6379-3540

​ (Products can be shipped and leases can be accepted at a separate atelier in Tokyo)

Email address: info@ji7ne.com

* Please contact us from here.

Selling price and shipping fee:

For the selling price, please refer to the amount displayed on the website (listed price + consumption tax).

◼︎ About shipping

Due to the increase in shipping charges, the shipping fee will be changed from 2021.

Thank you for your understanding.

Shipping costs vary depending on the size of each item.

 

80 size: Flat rate 880 yen (tax included)

100 size: Flat rate 1320 yen (tax included)

Compact size: Flat rate 770 yen (tax included)

Free shipping on purchases of 30,000 yen or more excluding tax.

About payment:

Credit card / Cash on delivery (offline payment)

You can use either of them. ​

1: Free mail payment (credit) fee

Payment by credit card.

* Cannot be divided

We will send you an invoice by email when the product is completed.

You can use credit card payment according to the screen.

<Available credit cards>

VISA / Mastercard / American Express / JCB / Diners Club / Discover

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2: Cash on delivery (free of charge)

You can choose cash or credit when you receive the item.

Click here for Yamato Transport's credit split

At the time of delivery of goods:

We will ship within 3-5 days after your order is confirmed. Delivery time is within 14 days after shipment.

About returns and exchanges:

1. If the purchased product is defective

Our shop strives for polite delivery,

In the unlikely event that the product you purchased is defective,

We will check the defective part with a photo, and promptly replace or refund.

We will process it.

<< Procedure >>

● Please contact info@ji7ne.com within one week of the arrival of the item.

At that time, please attach your name / payment method / purchased product name / photo of the defective part.

● After confirming the photo, we will inform you of the return address from here.

* We will bear the return shipping fee for defective products and different product numbers.

We apologize for the inconvenience, but please return it by cash on delivery.

● The replacement product will be shipped after confirming the returned product.

* If the product is out of stock, we will refund it.

<< About refund >>

After confirming the returned product, we will process the refund within 7 business days.

● Credit

We will cancel the payment.

Depending on the card company, it may take time to refund

Please note that the same amount may be refunded once it has been withdrawn.

● Cash on delivery

We will refund the money to the account specified by the customer by bank transfer.

2. In the following cases, returns and exchanges are not possible.

* Please refrain from returning or exchanging SALE items or one-of-a-kind items.

● Returns and exchanges due to customer's convenience (size does not fit, image is different, order is wrong, etc.)

Please note that we do not accept any.

● Loss of products, tags, and accessories that give a feeling of use,

We cannot accept products that are damaged or dirty by the customer.

● Returns and exchanges of products purchased from sites other than this site are accepted.

It cannot be accepted on this site.

Please contact the store where you purchased the product.

 

Unknown address, long-term absence :

We do not accept reshipments due to reasons such as unknown address or long absence.

If the item is returned to us, we will cancel it.

If you would like a canceled item, please order again.

✴︎ This site is only available in Japan.

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